Health & Safety

At Hearthside Assisted Living, the safety of our residents and staff is our highest priority. This is why a key pillar of Hearthside’s foundation is promoting the health and wellness of those who visit, live, and work within our community. Our wonderful and dedicated staff consistently go above and beyond to ensure our residents live an enriching, pleasurable life while always abiding by our longstanding safety protocols.

Older adults are at a significantly higher risk of falling than most other age groups. A fall taken by a resident can cause serious injury and lead to long term health issues, so we take special precautions at Hearthside to prevent any falls from happening in the first place. All of our common spaces and living areas have adequate lighting so that residents can easily see potential obstacles, trip hazards, or slippery surfaces. In high-traffic areas, we have minimized sharp edges, corners, and uneven walkways, and all flooring material used throughout the community has adequate traction. All stairways include handrails with clearly defined steps and residents are always assisted with climbing stairways if needed. All chairs throughout the community have armrests to make it easy for residents to sit down and stand up and all bed frames can be replaced with low-profile models to make getting in and out easy. Furthermore, we have installed grab-bars and handrails in all bathrooms near toilets, showers, and bathtubs to provide easy, safe access. The height of all toilet seats can be adjusted and showers and bathtubs are equipped with stools or seating upon request. Staff members increase monitoring for any residents who are identified as being at an increased risk of falling.

Our team is in the building 24/7, and each resident is provided with a pendant so communication with the team is always available to them in case of emergency. Every aspect of Hearthside was designed with our residents’ safety in mind, and all staff members work towards the common goal of providing a healthy, happy living environment for all.

At Hearthside, we work everyday towards keeping our community and the neighborhood surrounding it safe. We have security personnel throughout our premises to eliminate any threat of intruders and to keep residents from leaving on their own. There are accessible pathways throughout our neighborhood for residents to use at their leisure. Other security measures include cameras in every common area, parking lot, and exit along with secure locking systems throughout the community. All visitors must present photo identification upon check-in each time they visit the building. Hearthside has a robust fire safety plan which includes several pre-planned fire routes and exits, and all of our rooms have regularly maintained smoke detectors, carbon monoxide detectors, and fire extinguishers within.

At the end of the day, the health and safety of our residents is our top priority.

Hearthside provides a high-quality, relaxed living environment to its residents, and we also work each day towards improving every resident’s personal wellbeing so that they feel good on the inside too. Hearthside’s health and wellness program performs personalized health checks, creates individually curated care plans, and creates nutritious meals with each resident’s specific needs in mind. Nutritional needs and restrictions are closely tracked and we make sure every resident receives the healthy, balanced diet they need to thrive. We ensure all residents are physically active in a capacity that best suits their individual needs and preferences. We encourage participation in mind-stimulating activities and enrichment programs to help improve memory, problem-solving skills, creativity, and other cognitive functions. All of our residents participate in a variety of social activities and get plenty of engagement with their fellow peers.

To further protect our residents, we perform extensive background checks on all of our team members in order to ensure we are hiring well-intentioned people who are passionate about working with aging adults. If any staff member shows signs of neglect, we act swiftly and thoroughly to ensure any disciplinary action or termination is carried out.

Increased Attention to Health & Safety During COVID

In light of the COVID-19 pandemic, we have greatly enhanced our safety practices and procedures to detect and contain any viral breakouts amongst residents and staff. Hearthside has and continues to follow the COVID-19 recommendations of the Center for Disease Control and Prevention (CDC), Tennessee Department of Health and other local health departments.

Virus-prevention and containment training has been amplified throughout our community. To maintain a safe environment we regularly disinfect high-touch surfaces such as doorknobs, counters, and chairs and encourage staff to practice strict personal hygiene habits at all times. Any employees who feel sick are instructed to stay at home to avoid any potential spread of COVID-19 or any other infectious disease.