FAQ’s
Q. Will someone call us if our family member needs to go to the doctor or is having a problem with their medicines?
A. Our professional staff is always in quick communication with the family if any resident appears to be in need of emergency medical care, needs to see their personal physician, or is having problems with their medicines. Your loved one’s healthcare and safety are our highest priorities.
Q. Our family member requires a restricted diet. Will your dietary staff work to accommodate their needs?
A. Our professional dietary staff prides itself in their extra effort to please personal preferences and accommodate medically restricted diets, while serving nutritious and delicious meals 3 times a day.
Q. Are nutritious snacks and drinks available at times other than meal time?
A. Fruits, cereals, drinks, ice cream, and a variety of other snack items are available at several locations for our residents 24 hours a day.
Q. What if our family member needs assistance during the night?
A. Our staff is on duty 24 hours. every day of the year to provide assistance for all residents. Each apartment is equipped with emergency call stations located in the living area and bathroom.
Q. Why is Hearthside a “non-profit” and does that make a difference?
A. Hearthside was built in 1994 as a service to this community by a local church. They designed Hearthside to be operated as a “non-profit” service for the benefit of senior citizens and their families. Hearthside was the first facility of its type built in our community and has been serving this community for amost 20 years. We believe our residents benefit from their care not depending on a corporation having to make a “profit” and from their facility not being part of a corporate chain headquartered many miles away.
