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FAQ’s

Q. Will someone call us if our family member needs to go to the doctor or is having a problem with their medicines?

A. Our professional staff quickly communicates with families whenever a resident appears to need emergency medical care, needs to see their personal physician, or is experiencing issues with medications. Most importantly, we prioritize your loved one’s health and safety above all else.

Q. Our family member requires a restricted diet. Will your dietary staff work to accommodate their needs?

A. Our professional dietary staff takes pride in going the extra mile to meet personal preferences and accommodate medically restricted diets. As a result, residents enjoy nutritious and delicious meals served three times each day.

Q. Are nutritious snacks and drinks available at times other than meal time?

A. Fruits, cereals, drinks, ice cream, and a variety of other snacks are available at several locations throughout the community so residents can enjoy them anytime, 24 hours a day.

Q. What if our family member needs assistance during the night?

A. Our staff is on duty 24 hours. every day of the year to provide assistance for all residents. Each apartment is equipped with emergency call stations located in the living area and bathroom.

Q. Why is Hearthside a “non-profit” and does that make a difference?

A. Hearthside was built in 1994 by a local church as a service to the community. From the beginning, it was designed to operate as a non-profit to benefit senior citizens and their families. Hearthside was the first facility of its kind in the area and has proudly served the community for many years. Because it is not part of a corporate chain, residents benefit from care that focuses on people rather than profit, with decisions made locally by those who understand the community.

Senior adult woman asking a question.
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